Help Center

Welcome to the Help Center

Enter a brief description of your problem

Enter a brief description of your problem or keywords that you think might locate information for your problem in the box above.

You many also select the appropriate group below to see all knowledge base articles for the systems listed.

Portals

  1. Internet Ticket Entry Application

    This application is for excavators interested in entering locate tickets online, beyond the single address capability, and requires that you complete ITE training.

    Please complete the information below. Once you submit your application, you will receive an email confirmation containing two links.

    1. The first link takes you to the Exactix sign-in page. Here you will click “First time taking a ticket? Sign up here” and finish the New User Registration process to create your account. This process links your account to your company.

    2. The second link takes you to ITE Training. You must complete this training before your ITE permissions will be set.

    You must complete both steps before we can provide you with the required ITE permissions.

  2. Sunshine 811 Tech Support

    Welcome! You can raise a Sunshine 811 Tech Support request from the options provided.

Suggested forms

  • ITE Application in Internet Ticket Entry Application

    Internet Ticket Entry Application

  • Technical support in Sunshine 811 Tech Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

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