{"xsrfToken":"0cfd3a02aa6d97c060311d5a7e729da03072e290_lout","branding":{"id":"2","key":"s8ts","name":"Sunshine 811 Tech Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/58bb805d-f1f9-441f-91ea-f9ea7ac5b9bc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTQzZjgxZS1kM2UxLTQ0NDUtYjcwYi02NDIzOTRkZGUyNjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU4YmI4MDVkLWYxZjktNDQxZi05MWVhLWY5ZWE3YWM1YjliYyI6WyJyZWFkIl19LCJleHAiOjE3NDU3OTM0ODIsIm5iZiI6MTc0NTc5Mjg4Mn0.uXHQJ94k2e0gc7_xjL8pCYsxhE24RsFKW7Eka0vjOoM&client=b943f81e-d3e1-4445-b70b-642394dde267&mode=fit","logoId":"58bb805d-f1f9-441f-91ea-f9ea7ac5b9bc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Enter a brief description of your problem","userInitialAnnouncementMessageWiki":"<p>Enter a brief description of your problem or keywords that you think might locate information for your problem in the box above.</p>\n<p>You many also select the appropriate group below to see all knowledge base articles for the systems listed.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Enter a brief description of your problem","announcementMessage":"Enter a brief description of your problem or keywords that you think might locate information for your problem in the box above. \n\nYou many also select the appropriate group below to see all knowledge base articles for the systems listed.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3b5eaa","helpCenterTitleColor":"#fbf005","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3dc844d8-79d3-4e83-9603-f5132a9d76ec/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTQzZjgxZS1kM2UxLTQ0NDUtYjcwYi02NDIzOTRkZGUyNjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkYzg0NGQ4LTc5ZDMtNGU4My05NjAzLWY1MTMyYTlkNzZlYyI6WyJyZWFkIl19LCJleHAiOjE3NDU3OTM0ODIsIm5iZiI6MTc0NTc5Mjg4Mn0.pps06ERAZgA7gpheMEXr0iSBSSQxgiZ8wMILbkbTWtg&client=b943f81e-d3e1-4445-b70b-642394dde267&height=300&mode=fit","bannerMediaApiFileId":"3dc844d8-79d3-4e83-9603-f5132a9d76ec","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"s8ts","projectId":11028,"serviceDeskId":2,"name":"Sunshine 811 Tech Support","description":"<p>Welcome! You can raise a Sunshine 811 Tech Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10149","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10401,"iconUrl":"https://sunshine811.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10401","groups":[3],"key":""},{"id":"10146","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10400,"iconUrl":"https://sunshine811.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10400","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10146,10149]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9a1eeb39-bdbc-336b-8cc6-183c111aebd6","appLinkName":"System Confluence","appLinkUrl":"https://sunshine811.atlassian.net/wiki","spaceKey":"S8TS","spaceName":"Sunshine 811 Tech Support","spaceUrl":"https://sunshine811.atlassian.net/wiki/spaces/S8TS","isServer":false},"labels":[],"projectKey":"S8TS","serviceDeskId":2,"kbLinkDomainURLs":["https://sunshine811.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"S8TS","userLanguageHeader":"","userLanguageMessageWiki":"<p>To search click on magnifying glass in upper right hand corner of your screen.</p>","defaultLanguageMessage":"To search click on magnifying glass in upper right hand corner of your screen.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTQzZjgxZS1kM2UxLTQ0NDUtYjcwYi02NDIzOTRkZGUyNjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU3OTQwODIsIm5iZiI6MTc0NTc5Mjg4Mn0.A1l2JePYm5OzbKkLSY9vfW9A4LMAUkRetj_I4aTOAdM","targetCollection":"upload-project-11028","endpointUrl":"https://api.media.atlassian.com","clientId":"b943f81e-d3e1-4445-b70b-642394dde267","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"6edf8210-76c7-4eae-8dfb-41fd2b31d859","name":"Coursettra","description":"Coursettra Learning Management System Articles","categoryUrl":"https://sunshine811.atlassian.net/servicedesk/customer/portal/2/topic/6edf8210-76c7-4eae-8dfb-41fd2b31d859","lastUpdated":"1577589103094","createdAt":"1577586913314"},{"id":"99c23310-614e-49cf-b2b3-7856bebf70de","name":"Exactix","description":"Exactix Related Articles","categoryUrl":"https://sunshine811.atlassian.net/servicedesk/customer/portal/2/topic/99c23310-614e-49cf-b2b3-7856bebf70de","createdAt":"1577586849463"},{"id":"6c57b935-9655-4feb-8a30-5faddc485c50","name":"Utilisphere","description":"IRTHNet Member Ticket Management Articles","categoryUrl":"https://sunshine811.atlassian.net/servicedesk/customer/portal/2/topic/6c57b935-9655-4feb-8a30-5faddc485c50","lastUpdated":"1577589125137","createdAt":"1577586896045"},{"id":"0ccf797c-b341-4932-9b22-4a1078d935c1","name":"Excavator","description":"Excavator Related Articles","categoryUrl":"https://sunshine811.atlassian.net/servicedesk/customer/portal/2/topic/0ccf797c-b341-4932-9b22-4a1078d935c1","createdAt":"1577829633976"},{"id":"0c07d314-01ed-4e32-9f4a-70d858e63fad","name":"Member","description":"Member / Utility Related Articles","categoryUrl":"https://sunshine811.atlassian.net/servicedesk/customer/portal/2/topic/0c07d314-01ed-4e32-9f4a-70d858e63fad","createdAt":"1577829706274"},{"id":"8b6ea1b7-3141-4796-92ae-746245a7cb5d","name":"Contract Locator","description":"Contract Locator Related Articles","categoryUrl":"https://sunshine811.atlassian.net/servicedesk/customer/portal/2/topic/8b6ea1b7-3141-4796-92ae-746245a7cb5d","createdAt":"1577829738964"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sunshine811.atlassian.net/wiki","kbLinkDomainURLs":["https://sunshine811.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}